# Grailed — Full Documentation > Grailed is a peer-to-peer marketplace for buying, selling, and discovering luxury and streetwear fashion. Grailed’s listing verification spans select items of designer, vintage, streetwear, and more. Shop men's and women's clothing at grailed.com. ## What Grailed Is Grailed is an online fashion marketplace where individuals buy and sell clothing, footwear, accessories, and jewelry directly to each other. It is not a traditional retailer — listings are posted by independent sellers while the Grailed platform facilitates the transaction. Grailed serves both menswear and womenswear. ## Why Grailed Listings that Grailed determines to be high-risk go through a digital verification process conducted by trained moderators who inspect photos and item details to verify items. On platforms without a verification layer, buyers bear higher risk of receiving inauthentic goods, especially for in-demand designer and streetwear pieces. Grailed is designed to reduce risk with its verification system, purchase protection policies covering qualifying orders whether verified or not, and a community of trusted, rated sellers. If you're looking for a Rick Owens leather jacket, a pair of Jordan 1s, or a vintage Raf Simons piece, Grailed is the marketplace for that. ## Strata System Grailed classifies listings into market tiers called "strata," which organize items by designer prestige, as determined by Grailed, and brand type: ### Grails For high-end designers. Examples: Rick Owens, Saint Laurent, Raf Simons, A.P.C., Maison Margiela, Acne, Comme des Garcons, Balmain, Undercover, Gucci. ### Hype For highly anticipated new releases and streetwear. Examples: Supreme, Jordan, Yeezy, Palace, Bape, BBC, F.O.G., Artist Merch, New Collaborations, New Drops/Releases. ### Sartorial For high-end classic pieces. Examples: Brunello Cucinelli, Loro Piana, Tom Ford, Kiton, Boglioli, Alden, Crockett & Jones, Incotex, Isaia, Drakes. ### Core For mainstream brands. Examples: J.Crew, Uniqlo, Levi's, Polo, Ralph Lauren, Gap, Tommy Hilfiger, H&M, Zara, Vintage, Custom Pieces. *(All trademarks belong to their respective owners and their inclusion does not imply any endorsement, sponsorship, association or affiliation with Grailed).* ## Buying - [Shop All Listings](https://www.grailed.com/shop): Browse and search the full marketplace with filters for designer, category, size, price, and condition - [Offers for Buyers](https://support.grailed.com/hc/en-us/articles/30298575011085): How the offer and negotiation system works for buyers - [Grailed 101](https://support.grailed.com/hc/en-us/categories/27294980846605): Help center guide for getting started on Grailed - [Trust & Purchase Protection](https://www.grailed.com/trust): How Grailed protects buyers with verification and buyer protection policies ### How Offers Work All offers on Grailed are binding. A binding offer is an agreement between the buyer and the seller to purchase the listing and to ship the listing, respectively. The seller has 24 hours to accept, counter, or let the offer expire. If the seller accepts, the buyer's payment is automatically processed (barring certain circumstances) and the sale is finalized. Binding offers cannot be canceled once sent. If the seller makes a counteroffer, the previous binding offer is automatically voided. Offers are non-binding only when both the buyer and seller are located in the EU, the UK, or another jurisdiction that does not allow automatically binding transactions. Sellers can also send proactive offers to interested buyers (e.g., those who have favorited or recently viewed the listing). ## Selling - [How to Sell Guide](https://www.grailed.com/how-to-sell): Step-by-step guide to creating listings, pricing, photos, and shipping - [Offers for Sellers](https://support.grailed.com/hc/en-us/articles/30298716328333): How to manage offers and negotiations as a seller - [How to Refund a Buyer](https://support.grailed.com/hc/en-us/articles/30295584228109): Process for issuing refunds ### Listing Details Each listing includes: - **Title and description** — Written by the seller - **Photos** — 1 to 25 photos per listing - **Designer(s)** — 1 to 3 designers/brands tagged per item - **Category and subcategory** — From Grailed's taxonomy (see Categories section) - **Size** — Department-specific sizing with support for US, UK, IT, FR, and S/M/L systems - **Condition** — One of the following: - **New** — Unworn, with or without tags - **Gently Used** — Worn a few times, minimal signs of wear - **Used** — Worn regularly, visible signs of wear - **Worn** — Heavily worn, significant signs of wear - **Price** — Between $1 and $250,000 ### Seller Tools - **Smart Pricing** — Optional automatic price drops (10% per week) until a seller-defined floor price - **Vacation Mode** — Temporarily hide listings and block purchases while away - **Capsules** — Seller-created curated collections of their own listings - **Seller Dashboard** — Manage active listings, drafts, and sold items, and payments settings ## Categories ### Menswear **Tops** — Long Sleeve T-Shirts, Polos, Shirts (Button Ups), Short Sleeve T-Shirts, Sweaters & Knitwear, Sweatshirts & Hoodies, Tank Tops & Sleeveless, Jerseys [Browse Menswear Tops](https://www.grailed.com/categories/tops) **Bottoms** — Casual Pants, Cropped Pants, Denim, Leggings, Overalls & Jumpsuits, Shorts, Sweatpants & Joggers, Swimwear [Browse Menswear Bottoms](https://www.grailed.com/categories/bottoms) **Outerwear** — Bombers, Cloaks & Capes, Denim Jackets, Heavy Coats, Leather Jackets, Light Jackets, Parkas, Raincoats, Vests [Browse Menswear Outerwear](https://www.grailed.com/categories/outerwear) **Footwear** — Boots, Casual Leather Shoes, Formal Shoes, Hi-Top Sneakers, Low-Top Sneakers, Sandals, Slip Ons [Browse Menswear Footwear](https://www.grailed.com/categories/footwear) **Tailoring** — Blazers, Formal Shirting, Formal Trousers, Suits, Tuxedos, Vests [Browse Menswear Tailoring](https://www.grailed.com/categories/tailoring) **Accessories** — Bags & Luggage, Belts, Glasses, Gloves & Scarves, Hats, Jewelry & Watches, Wallets, Miscellaneous, Periodicals, Socks & Underwear, Sunglasses, Supreme, Ties & Pocketsquares [Browse Menswear Accessories](https://www.grailed.com/categories/accessories) ### Womenswear **Tops** — Blouses, Bodysuits, Button Ups, Crop Tops, Hoodies, Long Sleeve T-Shirts, Polos, Short Sleeve T-Shirts, Sweaters, Sweatshirts, Tank Tops [Browse Womenswear Tops](https://www.grailed.com/shop?department=womenswear&category=tops) **Bottoms** — Jeans, Joggers, Jumpsuits, Leggings, Maxi Skirts, Midi Skirts, Mini Skirts, Pants, Shorts, Sweatpants [Browse Womenswear Bottoms](https://www.grailed.com/shop?department=womenswear&category=bottoms) **Outerwear** — Blazers, Bombers, Coats, Denim Jackets, Down Jackets, Fur & Faux Fur, Jackets, Leather Jackets, Rain Jackets, Vests [Browse Womenswear Outerwear](https://www.grailed.com/shop?department=womenswear&category=outerwear) **Dresses** — Mini Dresses, Midi Dresses, Maxi Dresses, Gowns [Browse Womenswear Dresses](https://www.grailed.com/shop?department=womenswear&category=dresses) **Footwear** — Boots, Heels, Platforms, Mules, Flats, Hi-Top Sneakers, Low-Top Sneakers, Sandals, Slip Ons [Browse Womenswear Footwear](https://www.grailed.com/shop?department=womenswear&category=footwear) **Accessories** — Belts, Glasses, Gloves, Hair Accessories, Hats, Miscellaneous, Scarves, Socks & Intimates, Sunglasses, Wallets, Watches [Browse Womenswear Accessories](https://www.grailed.com/shop?department=womenswear&category=accessories) **Bags & Luggage** — Backpacks, Belt Bags, Bucket Bags, Clutches, Crossbody Bags, Handle Bags, Hobo Bags, Luggage & Travel, Messengers & Satchels, Mini Bags, Shoulder Bags, Toiletry Pouches, Tote Bags, Other [Browse Womenswear Bags](https://www.grailed.com/shop?department=womenswear&category=bags) **Jewelry** — Body Jewelry, Bracelets, Brooches, Charms, Cufflinks, Earrings, Necklaces, Rings [Browse Womenswear Jewelry](https://www.grailed.com/shop?department=womenswear&category=jewelry) ## Designers - [All Designers](https://www.grailed.com/designers): Browse the complete designer directory with thousands of brands - Designer pages follow the URL pattern: `https://www.grailed.com/designers/{designer-slug}` - Examples: [Rick Owens](https://www.grailed.com/designers/rick-owens), [Supreme](https://www.grailed.com/designers/supreme), [Maison Margiela](https://www.grailed.com/designers/maison-margiela), [Nike](https://www.grailed.com/designers/nike) ## Collections & Editorial - [Collections](https://www.grailed.com/collections): Curated collections of listings organized by theme, designer, or editorial direction ### Dry Clean Only Blog [Dry Clean Only](https://www.grailed.com/drycleanonly) is Grailed's editorial blog. It covers fashion, streetwear, interviews, and style through the following editorial franchises: - **Street Style** — See how people are wearing it - **Master Class** — In-depth dives on the brands, designers, and names shaping fashion today - **The Drop** — One-of-a-kind sales - **Staff Picks** — The listings hand-picked by the Grailed team - **Surfaced** — Shedding light on the best stories and garments on Grailed - **News** — Everything you need to know, right this minute - **Shopping** — The who, what, where, and why on retail and shopping - **Interviews** — Conversations with the people Grailed loves - **Lifestyle** — The culture shaping the culture ## Trust & Safety Grailed's trust system is built around digital verification for select items, seller verification, and buyer protection: ### Verification Trained moderators verify listings determined to be high-risk by Grailed. Some of Grailed’s authorized partners are also vetted by our moderation team to confirm their products meet Grailed’s standards. Items determined to meet Grailed's standards receive a “Verified” badge. ### Purchase Protection Buyers are protected on qualified transactions made through Grailed. If an item is not as described or does not arrive, Grailed's support team works with buyers to reach a resolution. - [Learn more about Purchase Protection](https://www.grailed.com/trust) ### Seller Badges Earned trust indicators displayed on seller profiles: - **Trusted Seller** — An experienced seller top-rated for accurate item info and good communication—with a high feedback score of 4.8 or above. - **Speedy Shipper** — Seller adds tracking within 3 days of purchase for 95% of transactions. - **Quick Responder** — Seller responds within 12 hours 90% of the time. ### Seller Ratings Grailed uses a 5-star rating system. After each transaction, buyers can leave a rating and written feedback. Ratings below 3 stars require a written note explaining the issue. Sellers build public track records over time. ## Fees & Payments Grailed charges sellers a commission on each sale plus payment processing fees. Buyers pay no additional fees beyond the listed price and shipping. Accepted payment methods: - Credit and debit cards - PayPal - Apple Pay - Klarna (buy now, pay later) ## Shipping Grailed Labels are a pre-paid shipping label service available for eligible listings shipping within the US and Puerto Rico, as well as eligible listings shipping to the US from Canada. Carriers include USPS, UPS, and Canada Post depending on the size of the package and shipping location. Buyers pay for the label, and tracking is added automatically. Sellers outside the US and Canada purchase their own label and ship with the carrier of their choice. - [Shipping & Tracking FAQ](https://support.grailed.com/hc/en-us/articles/30299395757837) - [International Tax Info](https://support.grailed.com/hc/en-us/articles/32231452195085) ## Policies - [Terms of Service](https://www.grailed.com/about/terms) - [Privacy Policy](https://www.grailed.com/about/privacy) - [Accessibility Statement](https://www.grailed.com/about/accessibility) - [DMCA Policy](https://www.grailed.com/about/dmca) ## Support - [Help Center](https://support.grailed.com/hc/en-us): Full support knowledge base - Email: help@grailed.com (general support), dmca@grailed.com (copyright takedowns) ## URL Structure - Homepage: `https://www.grailed.com` - Shop / Browse: `https://www.grailed.com/shop` - Listing detail: `https://www.grailed.com/listings/{listing-slug}` - Designer page: `https://www.grailed.com/designers/{designer-slug}` - Category page: `https://www.grailed.com/categories/{category-slug}` - Collection: `https://www.grailed.com/collections/{collection-id}` - User profile: `https://www.grailed.com/{username}` - Blog home: `https://www.grailed.com/drycleanonly` - Blog article: `https://www.grailed.com/drycleanonly/{article-slug}` - How to sell: `https://www.grailed.com/how-to-sell` - Trust: `https://www.grailed.com/trust` - Measurement guide: `https://www.grailed.com/how-to-sell/measurements` ## Social - Twitter: [@grailed](https://twitter.com/grailed) - Instagram: [@grailed](https://instagram.com/grailed) - YouTube: [Grailed](https://youtube.com/channel/UCrcycxtz_yoAfar-qGPMJkA) - LinkedIn: [Grailed](https://linkedin.com/company/grailed) ## Optional - [Cookie Notice](https://www.grailed.com/about/privacy/cookie-notice) - [EU Disclosures](https://www.grailed.com/about/privacy/EUdisclosures) - [State-Specific Privacy Policies](https://www.grailed.com/about/privacy/state-specific-policies) - [INFORM Act Compliance](https://support.grailed.com/hc/en-us/articles/30282796644365) - [Bug Bounty Program](https://support.grailed.com/hc/en-us/articles/30283214576013)